Terms And Conditions
Last Updated: 27 September 2026
Welcome to Mad4Street. These Terms & Conditions govern your access to and use of https://mad4street.com and purchases made through our website.
By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please do not use the website.
Mad4Street is operated by Rajas Advertech Private Limited, registered at 131, Rangavi Estate, Bogmalo Road, Mormugao, Goa, India – 403801.
1. Website Use and Eligibility
You agree to use the Mad4Street website only for lawful purposes and in a manner that does not violate applicable laws or the rights of others.
You must not use the website to:
Place fraudulent orders or provide false information.
Engage in unauthorized access or interfere with website operations.
Distribute malicious software or attempt to compromise website security.
Misuse website content or infringe intellectual property rights.
Engage in abusive, unlawful, or otherwise prohibited conduct.
Mad4Street reserves the right to investigate suspected misuse and restrict or suspend access where reasonably necessary and permitted by law.
Nothing in this section limits any rights available to customers under applicable law.
2. Products, Descriptions, and Availability
Mad4Street makes reasonable efforts to ensure that product descriptions, images, specifications, colours, and other product information are accurate.
However, actual product colours and appearances may vary depending on screen settings, lighting, and other factors.
Product availability may change without notice. Some products may be made to order, while others may be ready to ship.
If a product becomes unavailable after an order is placed, Mad4Street will contact the customer and offer the option to wait for restock, choose an alternative product, or cancel the affected order for a refund where applicable.
3. Pricing and Payment
All prices are displayed in Indian Rupees (INR), unless stated otherwise.
Product prices, discounts, and promotional offers may change from time to time. The applicable price for an order will generally be the price displayed at checkout when the order is placed, subject to pricing errors and applicable law.
Pricing Errors
If a product is listed at an incorrect price due to a technical or clerical error, Mad4Street will contact the customer and offer the option to:
Pay the correct price; or
Cancel the affected order and receive a full refund if the order was prepaid.
Payment Methods
Mad4Street may offer prepaid payment methods and Cash on Delivery (COD), subject to availability and applicable conditions.
COD orders are subject to courier serviceability, order value limits, and order confirmation requirements as described in our COD Policy.
4. Order Placement and Acceptance
Prepaid Orders
For prepaid orders, the order is accepted when the customer places the order, subject to successful payment and the conditions of these Terms & Conditions.
The order confirmation email confirms acceptance.
Cash on Delivery Orders
For COD orders, order placement constitutes a request to purchase. The order is accepted only after Mad4Street verifies and confirms it through email, phone, or WhatsApp.
Order Cancellation or Rejection by Mad4Street
Mad4Street may cancel or reject an order for reasons including:
Incorrect pricing or listing errors.
Product unavailability.
Suspected fraudulent or unauthorized transactions.
Failed COD verification or confirmation.
Other legitimate reasons permitted by applicable law.
If a prepaid order is cancelled, a full refund for the cancelled order or affected item, as applicable, will be processed in accordance with our Refund & Returns Policy and applicable law.
5. Shipping and Delivery
Mad4Street offers shipping across India, subject to courier serviceability.
Order Processing
Ready-to-ship products and made-to-order products may have different processing timelines.
Made-to-order products typically require 1–3 business days for production.
If an order contains both ready-to-ship and made-to-order products, the items may be shipped together once all products are ready.
Delivery Estimates
Estimated delivery is generally 7–10 business days from dispatch, depending on the destination PIN code and courier serviceability.
Delivery timelines are indicative and not guaranteed. Delays may occur due to courier operations, weather, operational disruptions, or other circumstances.
Tracking information will be provided after dispatch where available.
Shipment Issues
If a shipment is delayed, lost, or marked as delivered but has not been received, Mad4Street will investigate the issue with the courier and keep the customer informed.
A replacement or refund will be provided where appropriate and required by applicable law.
For further details, please refer to our Shipping Policy.
6. Cancellations, Exchanges, Returns, and Refunds
Order cancellations, exchanges, returns, and refunds are governed by our Refund & Returns Policy and COD Policy, as applicable.
Order Cancellations
Customers may request cancellation before dispatch by contacting contact@mad4street.com with their order number.
Once an order has been dispatched, cancellation may no longer be possible. Any subsequent request will be handled in accordance with our policies and applicable law.
Size Exchanges
Eligible size exchange requests must be submitted within 5 calendar days of delivery.
Products must be unused, unworn, unwashed, and returned with original tags and packaging. Exchanges are subject to stock availability, and one size exchange is permitted per order item.
For eligible exchanges, both the return pickup and replacement delivery are free of charge.
Returns and Refunds
Returns for change of mind are not accepted. This does not affect remedies available for damaged, defective, incorrect, or non-conforming products or any other rights under applicable law.
Approved refunds will generally be initiated within 5–7 business days of approval. The time taken for the amount to appear in the customer’s account may vary depending on the payment provider or financial institution.
Please refer to the Refund & Returns Policy for full eligibility conditions and procedures.
7. Intellectual Property
All content on the Mad4Street website, including logos, brand names, original designs, product images, photographs, graphics, text, and other creative materials, is owned by Mad4Street or its respective licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, or commercially use this content without prior written permission from the rightful owner, except as permitted by law.
Nothing in this section limits any rights or exceptions available under applicable law.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Mad4Street shall not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or temporary service interruptions.
Mad4Street makes reasonable efforts to maintain website availability and accuracy but does not guarantee uninterrupted or error-free operation.
Nothing in these Terms & Conditions excludes or limits liability that cannot lawfully be excluded or limited, including applicable consumer rights, statutory warranties, or remedies.
9. Governing Law and Dispute Resolution
These Terms & Conditions are governed by the laws of India.
If a dispute arises, the parties should first attempt to resolve it through direct communication and amicable resolution.
If the dispute cannot be resolved amicably, it may be brought before courts having jurisdiction in Goa, subject to applicable law.
Nothing in this section limits a customer’s right to approach a competent consumer forum, commission, or other authority where permitted by law.
10. Privacy and Personal Information
Mad4Street collects and processes personal information in connection with orders, payments, delivery, customer support, and website operations.
The collection, use, storage, sharing, and protection of personal information are governed by our Privacy Policy, which explains how personal information is handled.
By using our website, you acknowledge that you have been provided access to our Privacy Policy. Personal information will be handled in accordance with applicable data protection and privacy laws.
11. Changes to Terms & Conditions
Mad4Street reserves the right to update or revise these Terms & Conditions from time to time.
Updated Terms & Conditions will be published on our website and will apply to orders placed after the date of publication, subject to applicable law.
Changes will not retrospectively alter the terms applicable to previously placed orders, except where permitted or required by law.
Customers are encouraged to review these Terms & Conditions periodically to stay informed of any updates.
12. Customer Support and Grievance Redressal
For questions, concerns, or complaints regarding orders, payments, shipping, or these Terms & Conditions, you may contact Mad4Street using the details below.
Customer Support Email: contact@mad4street.com
Grievance Redressal
If you have any concerns, complaints, or grievances, you may contact our Grievance Officer.
Grievance Officer: Rajas Golwalkar
Email: contact@mad4street.com
We will acknowledge your grievance within 48 hours of receipt and endeavour to resolve it within one month, in accordance with applicable law.
Nothing in these Terms & Conditions limits your right to seek remedies available under applicable consumer protection laws.
13. Contact Us
For questions regarding these Terms & Conditions, please contact us:
Brand: Mad4Street
Email: contact@mad4street.com
Website: https://mad4street.com
Registered Business Address:
Rajas Advertech Private Limited
131, Rangavi Estate, Bogmalo Road, Mormugao, Goa, India – 403801.