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Shipping Policy

Shipping Policy

Last Updated: 27 September 2026

This Shipping Policy explains how Mad4Street processes, ships, and delivers orders placed through mad4street.com.

Mad4Street follows a hybrid fulfillment model, with some products ready to ship and others made to order. We offer free shipping across India.

1. Shipping Destinations

We currently ship across India, subject to courier serviceability for the destination PIN code.

If a PIN code is not serviceable, we may be unable to accept or deliver an order to that location.

2. Order Processing and Dispatch

Our products follow one of two fulfillment methods:

Ready-to-Ship Products

Ready-to-ship products are dispatched after order confirmation, quality checks, and packing.

Made-to-Order Products

Made-to-order products are manufactured after an order is placed. Production typically takes 1–3 business days, followed by quality checks, packing, and dispatch.

Processing and production timelines are estimates and may vary depending on product availability and operational requirements.

3. Orders Containing Multiple Products

If an order contains both ready-to-ship and made-to-order products, the entire order will be shipped together once all items are ready.

Ready-to-ship items will be held until the made-to-order items are completed and the full order is ready for dispatch.

4. Estimated Delivery Time

The estimated delivery time is 7–10 business days from the date of dispatch, subject to the destination PIN code and courier serviceability.

This estimate does not include the order processing and production period before dispatch.

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our reasonable control.

5. Shipping Charges

Free shipping is available on all orders across India.

No separate shipping charge will be added to eligible orders.

6. Shipment Tracking

Once your order has been dispatched, we will provide a tracking link so you can follow your shipment’s progress.

Tracking updates are provided by the courier and may take some time to appear after dispatch.

7. Changes to Shipping Address

You may request a shipping address change after placing an order, provided the order has not yet been dispatched.

Address change requests are subject to confirmation by our team.

Once an order has been dispatched, we cannot change the shipping address through Mad4Street.

8. Undelivered Orders

If a shipment cannot be delivered because of an incomplete or incorrect address, repeated unsuccessful delivery attempts, or other delivery-related issues, we will review the situation and contact you to determine the next steps.

Any applicable reshipping charges or other remedies will be communicated to you in advance and handled in accordance with applicable consumer protection laws.

9. Delayed or Lost Shipments

If your shipment is delayed or appears to be lost:

  • We will investigate the issue with the courier.

  • We will keep you informed of the investigation and any available updates.

  • We will work toward resolving the issue in accordance with applicable consumer protection laws and your statutory rights.

Nothing in this policy limits any rights or remedies available to you under applicable law.

10. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us with your order details and supporting photographs.

We will review the issue and arrange an appropriate resolution in accordance with our Refund & Returns Policy and applicable consumer protection laws.

11. Contact Us

For shipping-related questions, order tracking, or delivery assistance, please contact Mad4Street through the customer support channels listed on our website.

Registered Business Address:

Rajas Advertech Private Limited
131, Rangavi Estate, Bogmalo Road, Mormugao, Goa, India – 403801.

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