While we absolutely love the trust you place in us when you choose Cash On Delivery. We’ve proudly shipped our bold, high‑quality streetwear to customers across India—and most of you rock our gear with genuine excitement and give us incredible feedback.
However, we’ve also seen instances where orders are placed, our team packs and hands off your items to the courier, only for the delivery to be refused at the door. This not only wastes our time and your trust, but it also delays shipments for other genuine Mad4Street fans.
To protect our real community of streetwear enthusiasts, we’ve put the following steps in place for all COD orders:
Order Confirmation
Within 24 hours of placing a COD order, you’ll receive a Call, WhatsApp message, SMS or Email asking you to confirm your purchase.3‑Day Verification Window
We need your confirmation within 3 days of your order date. If we don’t hear back, we’ll assume you’ve changed your mind and automatically cancel the order. You’ll receive a cancellation notification by Email.Mistake? Just Reach Out
We know life gets busy. If you miss our confirmation or believe your order was canceled in error, please email us at contact@mad4street.com. We’ll review and happily reinstate any genuine order.Address Accuracy
Even after you confirm, we reserve the right to hold or cancel COD orders if the delivery address seems incomplete or unserviceable. This helps us avoid failed deliveries and keeps shipping costs down for everyone.
We hate having to add extra steps, but honesty and respect for each other’s time are core Mad4Street values. These measures help us keep delivering the rebellious, high‑quality streetwear you love—without delays or disappointments.
Thank you for understanding and for being part of the Mad4Street movement. Let’s keep it real.
Ride on,
Mad4Street Team
